Returns within 30 Days - No Questions Asked
You can return your glasses for any reason during the first 30 days.
Frame Warranty
All frames have a 1-year warranty against manufacturing defects.
Damaged Glasses Replacement
If your glasses are damaged within the first year, we will offer you 50% off the same glasses as a replacement. If we do not carry the same frame, we will discount your order for new frames by 50% off what you paid for the original frames.
We have glasses specialists standing by, ready to assist you. Even if you need help with the trickiest questions or concerns, they can handle it.
You can also contact us via phone or email:
Call Us: Call us at 1-800-000-000 – we are available by phone 24/7.
Email Us: info@glasses.com
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Returns within 30 Days - No Questions Asked
You can return your glasses for any reason during the first 30 days.
Frame Warranty
All frames have a 1-year warranty against manufacturing defects.
Damaged Glasses Replacement
If your glasses are damaged within the first year, we will offer you 50% off the same glasses as a replacement. If we do not carry the same frame, we will discount your order for new frames by 50% off what you paid for the original frames.
We start with high-quality, lightweight polycarbonate lenses and CleanShield™ No Glare lens treatment from Carl Zeiss Vision & move up from there. Others' base price is usually for uncoated plastic lenses.
We guarantee you will find the best price on a pair of high quality glasses at glasses.com. If you think you have found a better price, they may not be telling you the whole story. Common misleading sales tactics on other sites include:
At glasses.com, we refuse to sell cheap frames and lenses because we want you to be thrilled with your purchase the day you receive them and a year from now. Cheap frames will scratch, break and not last very long. With cheap lenses, people can’t see your eyes, they scratch quickly and you will become dissatisfied.
If you're convinced you've found a better price, please call our Glasses Gurus at 1-800 GLASSES and we will beat that price by 10%. We guarantee the best complete pair of glasses at the best price.
Worried about buying glasses online? Don't. With our virtual try on technology you can buy with confidence.
Simply use one of our models or upload a picture of yourself, partner, coworker, or friend and virtually try on as many frames as you desire. On our home page, you can also find helpful suggestions based on face shape, personal preference, or preferred brand.
Need a second opinion? Share your images with others by simply uploading your virtual image to your favorite social network and letting your friends give their input. Of course, if your friends are wrong you can take advantage of our 30 day, no questions asked, money back guarantee.