FREE SHIPPING & FREE RETURNS

SHIPPING & RETURNS

SHIPPING IS ALWAYS FREE FOR EVERY ORDER.

Your glasses should arrive in 7-10 business days. Can't wait a week to receive your order? Expedited shipping (2 business days) is also available for $9.99.
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RETURNS ARE EASY.

Our job is helping you find glasses you love, whatever it takes. If your glasses aren't exactly what you want, just give us a call within 30 days to return them for a full refund. We'll even pay for return shipping.

Please keep in mind that your return must include both case and cloth. All items must be in good condition. Frames cannot be damaged or broken to receive a full refund.

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TALK TO US.

Just call us at 1-800 GLASSES (800-452-7737), email or chat with us. Whichever way you choose, we're here for you, Mon-Fri 8am-12:30am; Sat 10am-7:30pm; Sunday Closed. All Times, EST
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DID YOUR DOG EAT
YOUR GLASSES?

If your glasses or sunglasses are damaged within the first year, we will apply 50% of what you paid for your original order towards a replacement order.

WE LIVE FOR HAPPY CUSTOMERS

Thank you for having—hands down—the best customer service. My husband had a great experience with getting his first pair of glasses from you (the woman who helped us was so sweet and helpful) and I just called because my daughter broke mine. Not only do I get a 1-year accidental breakage credit towards a new set of glasses, but you will also expedite shipping for free so I get them right away. I really appreciate everything ... and on a Saturday afternoon no less!
K. Caldwell
Just wanted to give you a virtual pat on the back! You've gained a lifelong customer. Awesome and quick customer service (provided by actual humans) and I received my glasses in four days! That is awesome! Thank you! I love them. I took advantage of the 15-day in-home try on period to be sure they'd fit my face well, but I think I'll be keeping them! Kudos for the awesome service, Glasses.com!
J. Adams