Monday - Friday: 8:30am - 5:30pm ET
Saturday: 9:00am - 5:30pm ET
Reaching out to us with a direct message is fast and easy. Our Social Concierge Team is ready to assist you!
We offer free shipping methods from Standard Shipping in 6-8 business days to sustainable Responsible
Shipping in 7-9 business days.
Need your pair faster? For $14.99 choose Express Shipping to receive your order within 5 business days.
Estimated delivery dates are calculated on the basis that your prescription is submitted on the order date.
You can return your glasses within 60 days of receiving your product with free return shipping. First fill
out the return request form. You will receive a prepaid
shipping label or update on your request within 48 hours. Print the
shipping label, pack it in the original packaging, add the shipping label and send it off.
Once we’ve received your undamaged return, we’ll refund you in 7-10 days back to the original form of payment.