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Click here to email us, or Live Chat with us.

Customer service hours

Monday - Friday: 8:30am - 5:30pm ET
Saturday: CLOSED.
Sunday: CLOSED.

For enquiries about prescription upload (only for California residents):

E-mail us at rx@glasses.com
Chat with us or call 1-800-GLASSES (Phone 800-452-7737)

Monday - Friday: 8:30am - 5:30pm ET
Saturday: 9:00am - 5:30pm ET (Phone only)
Sunday: CLOSED.

For inquiries about Ray-Ban Stories products only.

Call 1-800-GLASSES (800-452-7737)

Monday - Friday: 8:30am - 5:30pm ET
Saturday: 9:00am - 5:30pm ET
Sunday: CLOSED.

You can also follow us and send a direct message to our customer service:

DM us

Sometimes sending a friendly DM is faster & easier. Our customer service is always happy to assist you!